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Government Helpline & Citizen Services

Official helplines, documents, complaint portals and schemes — verified, in one place.

Emergency Helplines

National Emergency Number

Emergency Helpline

Single number for police, fire, and ambulance emergencies across India (Emergency Response Support System).

112

Cyber Crime Helpline

Emergency Helpline

Call to report a cyber fraud or financial cybercrime (e.g. UPI/bank fraud) and request transaction blocking.

1930

Women Helpline

Emergency Helpline

24x7 helpline for women affected by violence, in distress, or seeking information/support, run with state Women & Child Development departments.

181

Child Helpline (Childline)

Emergency Helpline

24x7 emergency helpline for children in need of care and protection.

1098

Popular Government Services

National Emergency Number

Emergency Helpline

Single number for police, fire, and ambulance emergencies across India (Emergency Response Support System).

112

Cyber Crime Helpline

Emergency Helpline

Call to report a cyber fraud or financial cybercrime (e.g. UPI/bank fraud) and request transaction blocking.

1930

Women Helpline

Emergency Helpline

24x7 helpline for women affected by violence, in distress, or seeking information/support, run with state Women & Child Development departments.

181

Child Helpline (Childline)

Emergency Helpline

24x7 emergency helpline for children in need of care and protection.

1098

CPGRAMS — Public Grievance Portal

Complaint Portal

File and track grievances against Central Government ministries, departments, and PSUs online.

RTI Online

Complaint Portal

File a Right to Information (RTI) request online with Central Government ministries and departments.

National Consumer Helpline

Complaint Portal

Register consumer complaints about goods and services, and escalate to the Consumer Commission e-filing system (e-Daakhil) if unresolved.

1915

National Cyber Crime Reporting Portal

Complaint Portal

File a detailed online complaint for any cybercrime, with a particular focus on crimes against women and children.

1930

File a Complaint

Each portal below handles a different kind of complaint and is run by a different authority — check which one applies before filing. Not every complaint can be filed through a single central portal; some need your state department instead.

CPGRAMS — Public Grievance Portal

Complaint Portal

File and track grievances against Central Government ministries, departments, and PSUs online.

RTI Online

Complaint Portal

File a Right to Information (RTI) request online with Central Government ministries and departments.

National Consumer Helpline

Complaint Portal

Register consumer complaints about goods and services, and escalate to the Consumer Commission e-filing system (e-Daakhil) if unresolved.

1915

National Cyber Crime Reporting Portal

Complaint Portal

File a detailed online complaint for any cybercrime, with a particular focus on crimes against women and children.

1930

Government Schemes

PM-KISAN (Pradhan Mantri Kisan Samman Nidhi)

Government Scheme

Income support to landholding farmer families.

Ayushman Bharat — PM-JAY

Government Scheme

Health insurance scheme providing free secondary and tertiary care hospitalisation.

Identity Documents

Aadhaar (UIDAI)

Identity Document / Citizen Service

Enrol for Aadhaar, update Aadhaar details, download e-Aadhaar, and verify or lock/unlock your Aadhaar online.

DigiLocker

Identity Document / Citizen Service

Government digital document wallet — store and digitally share Aadhaar, PAN, driving licence, marksheets, and other official documents.

PAN Card — Apply / Status

Identity Document / Citizen Service

Apply for a new PAN, request corrections, or check PAN application status through the Income Tax e-Filing portal and its linked service providers.

Passport — Apply / Renew

Identity Document / Citizen Service

Apply for a new passport, renew an existing one, book a Passport Seva Kendra appointment, and track application status.

Driving Licence, RC & Challan (Parivahan)

Identity Document / Citizen Service

Apply for a driving licence, register a vehicle, check/pay traffic e-challans, and access other RTO services online.

Departments & Online Services

India.gov.in — National Portal of India

Department / Online Service

Central directory of Indian government websites, schemes, and online services.

MyGov

Department / Online Service

Citizen engagement platform for government consultations, campaigns, and initiatives.

UMANG

Department / Online Service

Unified mobile app/portal for accessing EPFO, PAN, Aadhaar, passport, and other government services in one place.

EPFO — Employees’ Provident Fund

Department / Online Service

Check PF balance, withdraw or transfer PF, and access other EPFO member services online.

GST Portal

Department / Online Service

GST registration, return filing, and other Goods & Services Tax compliance services for businesses.

Income Tax e-Filing

Department / Online Service

File income tax returns, check refund status, and access other Income Tax Department services online.

State-wise Services

State and municipal services are being added state by state, as each one is verified against the state's official site. Check back soon, or see the national services above in the meantime.

Recently Added

Women Helpline

Emergency Helpline

24x7 helpline for women affected by violence, in distress, or seeking information/support, run with state Women & Child Development departments.

181

Child Helpline (Childline)

Emergency Helpline

24x7 emergency helpline for children in need of care and protection.

1098

CPGRAMS — Public Grievance Portal

Complaint Portal

File and track grievances against Central Government ministries, departments, and PSUs online.

RTI Online

Complaint Portal

File a Right to Information (RTI) request online with Central Government ministries and departments.

National Consumer Helpline

Complaint Portal

Register consumer complaints about goods and services, and escalate to the Consumer Commission e-filing system (e-Daakhil) if unresolved.

1915

National Cyber Crime Reporting Portal

Complaint Portal

File a detailed online complaint for any cybercrime, with a particular focus on crimes against women and children.

1930

Aadhaar (UIDAI)

Identity Document / Citizen Service

Enrol for Aadhaar, update Aadhaar details, download e-Aadhaar, and verify or lock/unlock your Aadhaar online.

DigiLocker

Identity Document / Citizen Service

Government digital document wallet — store and digitally share Aadhaar, PAN, driving licence, marksheets, and other official documents.

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